Bentley collision repair is judged by the owner’s eye. Part of the bodywork and finish on these cars was done by hand, and a reflection that’s a fraction off will show. The repair has to meet that.
This page is for Bentley owners in Westchester, Greenwich and Manhattan, whether the car is a Bentayga in daily use or a Continental GT or Flying Spur that comes out on weekends. It explains what makes the repair different and how the claim works.
We aren’t certified by Bentley, but we have all of the tooling to repair them properly.
Superformed panels
Bentley uses superforming for its most distinctive panels. The aluminum is heated and formed under pressure into shapes normal pressing can’t reach. The rear haunch on the Continental is the famous one: a single panel carrying a curve that would normally need joins.
That’s what makes it hard to repair. There’s no seam, and the surface is one long, gently changing reflection. A flaw you’d never see on a flat door shows right away on a haunch.
Repair or replace?
It depends on the damage and where it is. The honest answer comes after inspection, and we’ll tell you when replacing the panel is the only way to get the reflection right.
What makes the job different
The main areas we plan around on every Bentley.
| Area | What’s different | How we handle it |
|---|---|---|
| Structure | Aluminum and steel, with structural adhesive, rivets and hot-formed members through the safety cage. | Hot-formed parts aren’t heated or straightened. Sectioning points follow the published procedure. Aluminum work stays in a separate area. |
| Paint | Built deeper than ordinary automotive finish, and some colors have a formula that exists for only a few cars. | Test cards in daylight, shade and artificial light. Most of the work is in the preparation. |
| Interior | Wood veneers are book-matched across the cabin, leather is hand-stitched, and metal details are individually finished. | If a collision has disturbed any of it, we plan for that at the start instead of finding out late. |
| Sensors and suspension | Forward camera, radar, ultrasonics and surround-view cameras, with active air suspension. | Ride height and suspension calibration first. Then calibration to the published procedure, static, road or both. |
| Parts | Genuine parts come from Crewe, and availability drives the schedule more than labor does. | New OEM parts only. We give you the real timeline at the start. |
In our shop
One Bentley and three looks at the paint side of the shop.
How the repair runs
Parts availability sets the pace on most Bentley jobs. Here’s how timing works.
Inspect and scan
We scan the car and take apart what we need to see all of the damage, including the interior if it was disturbed.
Plan from the procedure
We write the repair from the published procedure and order new OEM parts.
Structure and panels
Joined and sectioned as published, with aluminum kept apart from steel.
Paint
Test cards first. Then preparation, paint and finish.
Calibrate
Ride height, suspension, then sensors. More on ADAS calibration.
Final scan and delivery
Keep every invoice and both scan reports. They matter for diminished value.
How the claim works
You don’t have to run the claim yourself. At drop-off you sign three forms, and we act as your claim concierge from there.
New OEM parts only
We use new OEM parts from the dealer, and we tell insurers that up front. If an insurer denies an OEM part, we look for a way to make it work without you paying out of pocket. If that fails, we call you and decide together. More in OEM vs aftermarket parts in a New York claim.
Your insurer, your choice of shop
In New York you choose your own shop. That’s NY Insurance Law § 2610. We are a preferred repair shop for Berkley One, which helps streamline the whole process. We have a direct representative we deal with, and that lets us get to work on your car right away. We also work with Chubb, PURE, AIG Private Client, Hagerty, Erie and Cincinnati, and GEICO claims are welcome.
- If the car can’t be driven, call us before it goes to a storage yard. Towing is free on all insurance claims.
- If the car is a total loss, we handle the claim start to finish.
- On a repairable claim, we can set you up with a diminished value representative if the claim qualifies.
Why people bring us their Bentley
- Collision and XPEL PPF under one roof. We’re an XPEL Certified Installer, so the finish can go into paint protection film before it meets road salt.
- In-house ADAS calibration. It doesn’t get sent out.
- New OEM parts only. Genuine parts in structural and safety positions, with the procedure documented for the insurer.
- Enclosed transport. It can be arranged, and on these cars it’s worth doing.
About our certifications
We aren’t certified by Bentley, but we have all of the tooling to repair them properly. We repair every Bentley to the procedure the manufacturer published, with new OEM parts, in a separate aluminum work area with a measuring and welding setup built for multi-material structures. We hold manufacturer collision certification with Land Rover, Jaguar, Rivian, Genesis, Infiniti, Nissan, Kia and Stellantis; see what we are certified for.
Tell us about your Bentley
Send the car, what happened, and photos if you have them. If there’s a claim number, include that too.
Request an Estimate
Tell us about the car and what happened. We call back the same day. On a busy day, by the next morning at the latest.
Common questions
No. We are not certified by Bentley, but we have all of the tooling to repair them properly, and we repair Bentleys to the published procedure.
Sometimes, depending on the damage and where it is. We will tell you after inspection.
Yes, by spraying test cards and checking them against the car under multiple light sources. We will show you before we commit.
Yes. On paint this deep and panels this large, a quick repair shows right away.
We plan for it in the repair from the start instead of treating it as an afterthought. Tell us what you see when you send the details.
Often, yes, on a car at this level. If your claim qualifies, we can set you up with a diminished value representative.
Related reading
Where we work
Our shop is in New Rochelle, about 15 minutes or less from Scarsdale. Customers come to us from:
Pickup and delivery
Free locally, out to about Greenwich, CT. Farther out may cost extra, so ask us.
Enthusiast Auto Works
55B Plain Ave, New Rochelle, NY 10801
Open Monday to Friday
(914) 630-1668 · Contact us
Bentley Collision Repair Service Areas
We serve customers across Westchester County NY, Fairfield County CT and Manhattan.
We repair with OEM parts. Only.
Enthusiast Auto Works fits new original parts from the manufacturer’s dealer network. Not “like kind and quality”, not aftermarket copies, not a used panel off a donor car. Barring genuinely exceptional circumstances, that is what goes on your vehicle.
We also tell your insurer this before the estimate is written, rather than arguing about it afterwards. That one step is the reason it is rare for the question to become a fight at all.
Why it matters more than it sounds:
- Structural parts are engineered, not shaped. Reinforcement bars, crush cans, rails and radiator supports are designed to deform in a particular sequence at a particular load. A part that looks identical and deforms differently changes how the car protects you in the next collision, and nothing about the finished repair would reveal it.
- Sensors are measured in millimeters. Radar sits behind bumper covers and grilles, cameras sit in windshields and mirrors. If the mounting geometry is slightly off, calibration either fails or succeeds against the wrong reference. The second outcome is the dangerous one.
- Fit, coating and corrosion. Panel gaps, steel thickness and factory corrosion protection differ on copies. You see the gap immediately; you see the corrosion in three winters.
- Resale. A documented aftermarket panel is something a serious buyer’s inspector finds and prices in. On a premium car that is real money.
If your insurer pushes back. Most estimates arrive with aftermarket substitutions already written in. We write the supplement from the manufacturer’s published repair procedure with the relevant pages attached and make the case for the original part. Documented procedure moves adjusters in a way that opinion does not. If a carrier still will not pay, our first move is to find a way to make the repair work without you going out of pocket. If we cannot, we call you, explain exactly where the claim stands, and you make the decision. What does not happen is an aftermarket part going quietly onto your car while you find out later.