Riverside is part of the Town of Greenwich, and Greenwich is where most of our clients live. We pick up and deliver throughout Greenwich, Riverside included. Our shop is at 55B Plain Ave in New Rochelle, NY, about 20 to 25 minutes from Riverside on I-95 when traffic is moving.
Our main Greenwich auto body page covers the town as a whole: the Merritt, the backcountry, Greenwich Avenue. This page is about Riverside.
A neighborhood of family cars
Riverside runs from the Mianus River on the west, across from Cos Cob, to Old Greenwich on the east. It’s mostly residential and full of families. Nearly half of households here have kids at home, according to the 2020 census. That shows up in what’s in the driveways: three-row SUVs, Range Rovers and Defenders, Rivian R1S models, and the second car that does the school runs.
Those are the cars we see most from Riverside, and they’re the cars we’re set up for.
What these cars are made of
Family SUVs used to be simple steel boxes. Today a Range Rover uses a lot of aluminum in its body, and a Rivian is built around a large high-voltage battery pack. Both carry a long list of cameras, radar units and sensors. Repairing them correctly means following the manufacturer’s procedures, using the right parts, and calibrating everything afterward.
Rivian
We’re a Rivian certified collision repair center. That means we’ve met Rivian’s requirements for training, equipment and repair procedures. For an R1S or R1T, that covers the structural repair, the EV-specific safety steps, and the calibration of the driver-assist systems.
Land Rover and Jaguar
We’re also a certified collision repair center for Land Rover and Jaguar. Riverside has plenty of Range Rovers, Defenders and Discoverys, and they come with their own repair methods for aluminum, specific joining techniques, and a lot of sensors to recalibrate.
We hold certifications for Genesis, Infiniti, Nissan, Kia and the Stellantis brands too. We repair BMW, Mercedes, Porsche and other makes following their published procedures, but we don’t claim certification for those brands.
Calibration in the same shop
All of our ADAS calibration is done in-house. Cameras, radar and sensors are recalibrated as part of the repair, before the car comes home. On a car you put your kids in, emergency braking and blind-spot monitoring need to work the way they did before the accident.
Where Riverside cars get damaged
Riverside Avenue and the streets off it are busy at school drop-off and pickup times. The Post Road (East Putnam Avenue) runs through with its turning lanes and shopping center entrances. I-95 passes through the neighborhood, and the Riverside station lot fills up with commuters every weekday. Between them, we see a lot of rear-end hits, parking lot damage, scraped wheels and clipped mirrors.
Larger SUVs on narrow residential streets and in tight driveways also pick up their share of scrapes along the sides.
If the car can’t be driven
If the accident left the car undrivable and it ended up at a storage yard, call us early. Yards charge storage by the day, and those fees can become a fight with the insurer later. Tell us where the car is and who your insurer is, and we’ll work with them to get it moved to our shop. Towing to our shop is available on all insurance claims at no cost to you.
OEM parts only
Every repair uses new OEM parts from the dealer. Nothing aftermarket, nothing used or salvaged. We tell your insurer that before the estimate is written. If an insurer denies an OEM part, we first look for a way to cover it with no cost to you. If that doesn’t work out, we call you and decide together.
You choose the shop, not your insurer
Connecticut General Statutes § 38a-354 says an insurer, its agents and its adjusters can’t require you to use a specific repair shop, and can’t say a shop outside their program will cause delays or carry no guarantee. Every appraisal or estimate written for the insurer has to include a notice that you have the right to choose the licensed repair shop.
The law doesn’t limit that choice to shops in Connecticut. Your insurer still inspects the damage and agrees on a price, and we work through that with them.
Claims, handled for you
When you bring a car in for accident repair, you sign three forms: a direction of pay, an authorization to repair, and a representation form allowing us to speak to your insurance company on your behalf. We act as your claim concierge from there.
We are a preferred repair shop for Berkley One, which helps streamline the whole process. We have a direct representative we deal with, and that lets us get to work on your car right away. We also work with Chubb, PURE, AIG Private Client and Hagerty claims teams. Our high-value insurance page explains more.
If your car ends up being a total loss, we’ll help you through that claim too.
PPF, re-done in-house
We’re an XPEL certified installer, and collision repair and paint protection film are done under one roof. If your car had film on the damaged panels, we re-film them ourselves. More on our XPEL paint protection film page and the Riverside PPF page.
Getting started
Call or send photos. We’ll pick the car up from your house in Riverside, take care of the claim, repair and calibrate it, and bring it back. We’re open Monday through Friday. Our luxury car accident repair guide covers what to do after an accident, and our collision repair page explains our process in more detail.
Get an estimate
Call 914-630-1668 or use the estimate form below. Photos and your insurance information are all we need to start.
Frequently Asked Questions
Yes. Our pickup and delivery covers the Town of Greenwich, including Riverside.
Our shop at 55B Plain Ave in New Rochelle, NY, is about 20 to 25 minutes from Riverside by I-95 when traffic is moving.
Yes. We are a Rivian certified collision repair center, and we also hold Land Rover and Jaguar collision certification.
That’s the goal of calibration. We recalibrate cameras, radar and sensors in-house as part of the repair, before the car comes home.
No. We use only new OEM parts from the dealer, never aftermarket or salvage parts.
Yes. Under Connecticut General Statutes § 38a-354, your insurer can’t require you to use a specific repair shop, and the statute doesn’t limit your choice to shops in Connecticut. Your insurer will still inspect the damage and agree on the repair cost, and we handle that with them.
We repair with OEM parts. Only.
Enthusiast Auto Works fits new original parts from the manufacturer’s dealer network. Not “like kind and quality”, not aftermarket copies, not a used panel off a donor car. Barring genuinely exceptional circumstances, that is what goes on your vehicle.
We also tell your insurer this before the estimate is written, rather than arguing about it afterwards. That one step is the reason it is rare for the question to become a fight at all.
Why it matters more than it sounds:
- Structural parts are engineered, not shaped. Reinforcement bars, crush cans, rails and radiator supports are designed to deform in a particular sequence at a particular load. A part that looks identical and deforms differently changes how the car protects you in the next collision, and nothing about the finished repair would reveal it.
- Sensors are measured in millimeters. Radar sits behind bumper covers and grilles, cameras sit in windshields and mirrors. If the mounting geometry is slightly off, calibration either fails or succeeds against the wrong reference. The second outcome is the dangerous one.
- Fit, coating and corrosion. Panel gaps, steel thickness and factory corrosion protection differ on copies. You see the gap immediately; you see the corrosion in three winters.
- Resale. A documented aftermarket panel is something a serious buyer’s inspector finds and prices in. On a premium car that is real money.
If your insurer pushes back. Most estimates arrive with aftermarket substitutions already written in. We write the supplement from the manufacturer’s published repair procedure with the relevant pages attached and make the case for the original part. Documented procedure moves adjusters in a way that opinion does not. If a carrier still will not pay, our first move is to find a way to make the repair work without you going out of pocket. If we cannot, we call you, explain exactly where the claim stands, and you make the decision. What does not happen is an aftermarket part going quietly onto your car while you find out later.
Request an Estimate
Tell us about the car and what you'd like done. We call back the same day. On a busy day, by the next morning at the latest.
